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Frequently asked questions
How long does delivery take?
Most orders arrive within 5–10 business days depending on your location and current demand.
How can I track my order?
Once your order has been shipped, you will receive an email with your tracking number and full delivery updates.
Do you offer free shipping?
Yes. Orders above the minimum amount displayed on the product page automatically qualify for free shipping.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and secure payments processed by Stripe.
How can I contact support?
You can contact our support team through the contact page or via the email address available in the website footer.
What if I need to return my order or receive a damaged item?
You may request a return within 7 days of receiving your order if you change your mind. If your item arrives damaged or defective, our guarantee covers replacements or support requests for up to 14 days after delivery. Please contact our support team with photos of the issue so we can assist you as quickly as possible.